registering with a doctor

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Registering with a doctor	Elizabeth Newton / Olla Cichocka

introduction > Notes: Olla has recently moved to Leeds and asks Liz for advice on registering with a doctor. They discuss what formal documents might be required by the doctor's surgery and the difficulties of getting an appointment. . Discuss with the class their experiences of doctors and the health service in the UK. . What is the health service like in their countries? . Draw attention to potentially problematic language. . Note the fillers, false starts, repetition and what the purposes of these are in unrehearsed, spontaneous speech. For instance, draw attention to print English and the differences; few 'natives' speak with perfect English. . Remove certain words and use transcript as an audio gapfill or standard reading gapfill.
transcript > Click the audio player on the left to listen. Liz Hi Olla How are you Olla Oh hi Liz, hi I'm I'm OK, How are you Liz Fine thanks yeah Olla Good good I was just wondering.could you just give me some advice, I have to register with a doctor. How do I do that? Liz Yeah sure, erm, do you have the address and number of a doctor near you Olla Erm I do have yeah, I've actually seen there is erm surgery next to where I live so what do I do Liz Okay well the best thing to do is to call in to reception and say you want to register they will probably need some information from you Olla Erm, what kind of information Liz Well they want to know your name your address your date of birth that kind of thing any any medical problems in you family history Olla Mmm Liz Those kind of things Olla Do you think I should bring something which would, er, prove my address as well? Liz They might ask you for that, erm, it's best just to go in and ask them, I think. Olla Oh right, yeah, that's good. D'you know what, I've just had a baby, actually. Liz Congratulations! Olla Oh, thank you, yes, thank you. Erm, is there any. like a baby clinic, or.? Liz Yeah, well, most, most doctor's surgeries will have a clinic once a week, where you can take the baby and you can have the baby weighed and have health checks done. Olla Oh, right. Liz Yeah, I'm sure your surgery will have. Olla Ah, brilliant. And is it, erm, easy to get the appointment, or.? Liz Mmm. that depends on the surgery. Usually you can get an appointment within 24 hours, but it just depends how busy they are. Olla Ah, right, I see. All right, brilliant, yeah. I'll find out. Liz Good - good luck with that. Olla Excellent. [Laughs.] Liz See you. Olla See you later!
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