Carol: Hello

Lisa: Hi ya Carol, it’s me.

Carol: Hi ya.

Lisa: We’re having [1] laptop, like, it’s working upstairs, do you know, internet’s working upstairs.

Carol: Yes.

Lisa: And we’ve got router and that but it’s not working downstairs, you know, on laptop downstairs? So we’ve rang em up and he's told us to find the wireless capability button. And we sez well we don’t know what ... “well ring up so-and-so and find out what it is or look through your manual then ring us back” ... Do y’know which button it is?

Carol: No.

Lisa: Oh, don’t you?

Carol: Not without Stephen being home. He should be home soon but ...

Lisa: He’ll know won’t he?

Carol: Yes, he’ll know.

Lisa: Well, like, what does it look like? He says it looks like three circles and we’re like ... and he got [2] then saying “well ring us back when you know more about” ... and all this stuff.

Carol: What does he want you to do?

Lisa: Push the wireless capability button ... But I ain't[3] what that is ... I was turning on and off and [4] and pushing all these buttons. I didn’t know what it was.

Carol: I don’t know. I’d have to [5] on mine cos we’ve got a wireless router.

Lisa: Yes.

Carol: I’ll have a look and see what I can [6] and then I’ll give ya a ring back.

Lisa: Cheers.

Carol: Alright.

Lisa: Thank you.

Carol: Alright.

Lisa: Bye.

Carol: Talk to you soon. Bye.

Narrator: Later in the day, Lisa has solved the problem with her wireless laptop and telephones Carol to tell her.

Carol: Hello.

Lisa: Y’alright?

Carol: Yes.

Lisa: Bloody found it.

Carol: What is it?

Lisa: Paul’s come in and moved one button and [7] .

Carol: Oh, you’re joking.

Lisa: Do you know where ... where’s that ... what’s that ... part of your computer called? Whereabouts is it? On front? Shut up! Yes, but do you know front on bottom, like ...

Carol: Yes.

Lisa: There. There’s a little button says on/off, with picture of a wireless [8] . It’d been switched to off.

Carol: Oh, right, so that’s why it couldn’t [9] your wireless [10] ?

Lisa: Yes.