Mary: So to the last question. What do you think is a good citizen?

Joanne: I [1] a) impact b) people c) small d) think considering what your ... how your [2] a) actions b) maybe c) money d) people will [3] a) impact b) others c) think on [4] a) actions b) others c) quite d) think really, from the community perspective [5] a) helping b) people c) slapping d) small [6] a) actions b) helping c) maybe d) others really, and speaking to your neighbours, and just [7] a) help b) considering c) people d) trying to [8] a) help b) think c) stop [9] a) help b) people c) trying really.

Mary: So thinking about how your [10] a) actions b) people c) quite d) think will [11] a) impact b) jump c) stop d) wash on other [12] a) impact b) people c) someone d) think , and actually actively [13] a) help b) helping c) washing d) someone people?

Joanne: Yeah, yeah if you [14] a) help b) maybe c) quite d) think ... [15] a) helping b) others c) possibly d) think being more friendly ... I [16] a) impact b) quite c) think we live in [17] a) impact b) possibly c) quite d) small a closed society but if ... you know if you feel that [18] a) help b) someone c) citizens d) think next door to you or [19] a) impact b) maybe c) people d) someone that you see on the street, or on the bus needs [20] a) help b) others c) consider d) think you know ask them, see if you can [21] a) help b) others c) trying them no matter how [22] a) actions b) people c) small d) trying , I [23] a) possibly b) quite c) think things like that make a good citizen.

Mary: Right.

Joanne: And I [24] a) actions b) people c) someone d) think working here there's ... opened that up for myself as well really.

Mary: Okay, so being aware of what [25] a) stop b) help c) people d) someone need.

Joanne: Yeah.

Mary: ... and [26] a) small b) cry c) think d) trying to do something even if [27] a) possibly b) you c) quite d) think a [28] a) quite b) small c) think thing.

Joanne: Yeah, just a smile ... [29] a) possibly b) think [30] a) maybe b) others c) people d) think even like just saying hello to some [31] a) actions b) colleges c) people d) think .

Mary: Right.

Joanne: ... there's a lot of elderly [32] a) wish b) help c) impact d) people that [33] a) help b) helping c) possibly d) trying don't speak with anybody ... And a lot of the students here I [34] a) hate b) love c) need d) think , and particularly ... [35] a) help b) maybe c) people d) small the younger ones who are perhaps unaccompanied, this might be the only form of contact that they have when they come to the centre, so I [36] a) people b) quite c) think d) trying it's really valuable to say hello to them and give them ... even if it's just a [37] a) maybe b) people c) small d) think amount of time, 'hello how are you' makes a good.

Mary: That's really interesting.