1. Wendy: What are the [1] a) advantages b) noise c) tenant d) advantage of being a council house tenant?

2. Simeon: Well I think the first is that it´s a tenancy for life, as long as you behave according to the tenancy agreement, which is, is really, the sort of the rules of being a council [2] a) tenancy b) resolve c) tenant , then you have the right to live there until you die, quite frankly.

3. The tenancy agreement states what the council will do for you while you´re a [3] a) locally b) tenant and what the council expects you will do for being a [4] a) injunction b) tenant , in essence. And some of the main [5] a) advantages b) injunction c) locally d) tenant of a council [6] a) rent b) tenant are that the council will provide an affordable home, with a good repair service, that is a decent quality home, and will also give you lots of opportunities to be involved in the future shape and running of your home and your neighbours around you. And clearly we want you to get more and more involved in the local community and then work with the council to improve, not only your home and the services it provides, but the local community.

4. Wendy: And what happens if you don´t follow the tenancy agreement?

5. Simeon: Well, the council will work with you and inform you as soon as it is aware you´ve breached the tenancy. And it will come and visit you, or write to you to warn you what the problem is and what you need to do to rectify the problem. But if you continue to break, breach the tenancy agreement or break it, you know, for example, by not paying your [7] a) locally b) rent c) resolve d) tenant , then ultimately the council can go to Court, which could ultimately lead to you losing your home. But, the important thing is, that the council will try and work with you and give you lots of support and bring in other people if necessary, so that you can [8] a) locally b) loud c) resolve d) tenant your financial difficulties and help with benefits advice and so forth.

6. And then we´ll enable you to pay a little bit off your [9] a) advantages b) noise c) rent d) tenant , above what your [10] a) loud b) rent c) resolve d) tenant is so, for example, your [11] a) injunction b) noise c) rent d) resolve plus two or three pounds per week, which you then are expected to keep to, and then there will be no further action.

7. Alternatively, if you are a perpetrator of anti social behaviour, then again it will give you several warnings and expect you, or your children, or friends that visit the household, whom ever is causing the anti social behaviour to stop it. But, if that continues, then again the council does have the powers to ultimately evict you, and it will do so. But, it wants to try and ensure that you have support and do prevent that kind of thing happening.

8. So, in essence, it´s about, if you play by the rules and accept the support given by the council, then it will be your home for life. If you don´t, the council will try and provide resources to assist you but, if you ignore those, then ultimately the council could take your home away from you.

9. Wendy: If I have a noisy neighbour or people causing me trouble where I live, what can I do about it?

10. Simeon: Well the first thing I would say is to try and talk to your neighbour and, see if you can [12] a) loud b) rent c) resolve d) tenant it [13] a) injunction b) locally c) rent d) resolve . If you can´t or if you´re scared of doing it, well of course you can contact the Police, who may be able to visit your neighbour.

11. But the council provide a number of services that maybe able to support you. For a start, there´s the [14] a) advantages b) noise c) tenant d) tenancy Nuisance Service, and that telephone number is available in the phonebook or on the council website. And, they are open at night and you can ring them, and they have a mobile patrol unit that will be able to visit your neighbour, you know, for example, if it´s a party, or if it´s your neighbour playing regular [15] a) loud b) noise c) tenant music.

12. If your neighbour is a council [16] a) advantages b) tenancy c) resolve d) tenant then the local ... or a housing association [17] a) resolve b) tenant , then their landlord will be involved and they could then take various action on your behalf. And that action could ultimately lead to Court, for which evidence will need to be gathered from people, including you and maybe other neighbours. Or, they could take out an [18] a) advantages b) injunction c) resolve d) tenant which, in essence, means that your neighbour must stop doing whatever they were doing, for example, [19] a) injunction b) locally c) loud d) tenant music [20] a) locally b) tenant c) loud d) noise and, if they continue doing that, they are then in breach of the [21] a) injunction b) locally c) tenant and could then end up back in Court, and it could be a higher offence.

13. If your neighbour owns their own property then, again, the council could get out an [22] a) injunction b) rent c) resolve d) tenant , but it would have to be working through a different council team for that. So I think the important thing is to start recording it and dealing with it, and in essence the council try and [23] a) locally b) resolve c) tenant most of these complaints [24] a) locally b) loud c) rent d) resolve .

14. There´s an organisation called the Leeds Mediation Service, for which the council may invite you and your neighbour that you´re not getting on with, to attend meetings, facilitated by an independent person, a mediator, to talk through the difficulties, so you can arrange... so you can understand what the problem is and [25] a) advantages b) noise c) resolve d) tenant it [26] a) locally b) resolve c) tenant . But, ultimately, the council and the law do have a lot of powers, which could mean taking legal action and some of that legal action could be quite severe legal action.

15. Wendy: Thanks